Contest Winner: I am Infusionsoft’s Biggest Fan

About to head out of the office when I saw a google alert hit my inbox. It was a post from Joe Manna over on Infusionsoft’s Blog announcing the contest winners.

http://www.infusionblog.com/entrepreneur/infusionsofts-biggest-fan-winners/

They awarded me with the Funniest Video and dropped a Flip Mino HD in the mail. I’d love to share a quick business lesson on the awesomeness of this contest but that will have to wait for another day because I’m running late to my Krav Maga Class!

Infusionsoft’s Biggest Fan

Blog, Infusionsoft July 30, 2010 4 comments

Dustin and I own and operate a few businesses – all rely heavily on Infusionsoft. One particular business, Integrity Safe, provides 3rd party website verification and issues trust seals to websites who meet certain safety and security measures. Thanks to Infusionsoft, 90% of that business runs on autopilot, allowing us to do the things we really love (like what you’re about to see in the video below).

In response to Infusionsoft’s recent blog post:
http://www.infusionblog.com/events/infusionsofts-biggest-fan-contest/
I decided to throw this quick video together to prove that I am Infusionsoft’s Biggest Fan. I hope you enjoy it.

Best,

Jarrod Morris

[CREDIT] Original Old Spice Video: http://www.youtube.com/watch?v=owGykVbfgUE

Increase your ROE (Return on Email)

Last minute update about a must-attend webinar being held by Infusionsoft tomorrow:

Sorry for the late notice but believe me – you’ll want to clear your schedule for this. I received an email today from a friend over at Infusionsoft about a very special webinar that Clate (CEO of Infusionsoft) is hosting on Wednesday, July 28th.

Not only is Clate going to reveal some pretty awesome email strategies that will have you drooling over all the cash you’ve been leaving on the table, a little birdie told me there is going to be a sweat deal on the software.

Listen, Infusionsoft never discounts their software. Have you been kicking the Infusionsoft tire for a while? Get off the fence and join us tomorrow. I’m not sure what the definition of “sweet deal” is exactly, but I know you’ll want to be there.

Register Here

94% Opt-in Rate With Infusionsoft & SMS

I just read a highly impressive post over at Infusionsoft’s Official Blog. The author of the post – Tyler Garns, Infusionsoft’s own VP of Marketing. Tyler shares his recent experience (yesterday) of capturing leads via SMS at Ramon Ray’s 12 Hours of Tech conference in New York.

Now if you were with us at InfusionCon this last March, you probably already saw Tyler use the InfusionSMS platform to drive opt-ins. Seeing that the audience there was comprised of Infusionsoft Users, dying to know how the integration worked, he had a huge number of people bite. No surprise.

So how did Tyler achieve a 94% opt-in rate? Here’s his story, “At the end of my presentation, I told the audience how to get a free copy of the book and request more information about Infusionsoft. All they had to do was text the word “chaos” followed by their email address to 411247. Of the approximate 51 people in the room, 48 of them texted in. They were automatically tagged (segmented) in Infusionsoft, received an email, immediate text response, and they were started on a follow-up sequence.”

If you haven’t checked out InfusionSMS yet, I recommend you do so now. You can even watch the demo here below to see it in action. I probably don’t need to state this, but just in case anyone is uncertain, you’ll need to have Infusionsoft for this to work ;)

Tyler goes on to say: “Once people are in your Infusionsoft CRM, you can send broadcast texts from Infusionsoft or even use text messages as part of follow-up sequence. It’s great for appointment and event reminders and just about anything else that could be accomplished with a text message.”

“This example is among many that shows how you can take Email Marketing 2.0 to the next level in your business. It’s not just emails … it’s not just texting … it’s leveraging both platforms to accomplish the need to send the right message at the right time to the right people. When you think of Infusionsoft, think of it as the engine to your marketing machine – it can really do anything.”

Original Blog Post Here

Infusionsoft Digital Product Delivery

eProduct

Do you sell digital products like eBooks MP3’s or videos? If so, we recently developed an awesome Infusionsoft integration just for you.

As you probably already know, Infusionsoft has some pretty awesome functionality around delivering and protecting the above digital products.

What you may or may not know is that Infusionsoft has a 10 MB file size limit. Unfortunately most digital products are larger than 10 MB, rendering this feature almost useless for most of our clients.

So after a few late nights and some extra-large pizzas, we found a solution to serve up files larger than 10 MB. The best part is, the solution still uses the native feature within Infusionsoft.

We recently shot a video to show exactly how this works. If you’d like to see it, go to:

http://infusiondigitalproducts.com

Enjoy the video and let us know if you have any questions.

Dustin

Infusionsoft Order Form Blooper – This Effects You

Infusionsoft, Update April 8, 2010 1 comment

If you’re using order forms, you will love/hate this video. Infusionsoft made recent changes (inadvertent I’m guessing) that placed the “Form Name” with in Infusionsoft as the title tag on the live order form. Since it’s thrown in the head tag, any titles you add to the CSS template or in the order form header are pretty much obsolete. Bottom line, all of your “titles” have been replaced with the “Form Name,” and you may want to make changes immediately. The video below explains everything in greater detail.

P.S. When you host your own order forms (highly recommended) you have absolute control over the layout and overall design. You obviously can control simple things like the Page Title as well. But that’s another training video…

Best,

Jarrod Morris

Clate Mask Mad?

Clate MaskOf course not! Clate has to be one of the most optimistic guys I know, only to be surpassed by his brother Jeff. This just happened to be the still frame on a video I recently watched where Clate and Scott Martineau delivered a really cool presentation at the Demo Spring 2010 event. You’ve probably already seen the new email editor, but there’s more important lessons to be learned from this video. Listen to the way these guys articulate their service. Learn from the clarity with which they describe their positioning in the marketplace. Is your dream, your vision, your purpose and your mission clearly defined?

Micah Mitchell, Bob Keen & Moldingsoft

Blog, Resources March 24, 2010 1 comment

A little over 5 years ago, I had the pleasure of working with Micah Mitchell when he and Jordan Guernsey of MOLDINGBOX first started using Infusionsoft. At the time my roll at Infusionsoft was an “Implementation Manager,” so I was their go-to-guy for the first couple of months.

Right off of the bat I realized that Micah was anything but a newbie when it came to CRM software. He had previously implemented a handful of other solutions and seemed to learn the Infusionsoft system with ease. He became such an expert at the software that it wasn’t long before he started his own services business helping other Infusionsoft users.

Often times I’d receive requests from Infusionsoft users that needed a website, landing page or even custom work inside of their application. Since Infusionsoft has a strict policy against collusion, I was unable to assist them personally with these needs as an Infusionsoft employee – nor could I receive compensation for referring them to another provider.

Since I knew Micah had mad tech skills and understood the marketing side of things as well, I always felt confident in sending my clients his direction. Many of them reported back that they had a great experience with Micah and appreciated the reference.

Fast-Forward 4 years. My partner Dustin and I, having gained a wealth of knowledge and recognizing a huge opportunity in the marketplace, ventured out to actually implement everything we had learned. We left Infusionsoft and formed our own company: Marketing Mavens.

Not too long into building websites and pimped out Infusionsoft marketing funnels, we had a client ask us if we could help him turn WordPress into a membership portal that could grant access to hidden content for paying members.

We did our research and though there were a few solutions out there, we decided to go with what Micah (Infusion Alliance at that time) had developed for a few main reasons:

1) We knew Micah and the quality of work he produced
2) Our review showed that his functionality seemed to outshine the other solutions
3) He marketed the solution with an “unlimited domains” usage

We were really stoked at the idea of being able to offer this value-add to our existing website services for future clients. What we didn’t see anywhere on the site – but have recently found out from Micah himself, is that there was a provision on the licensing…it was for only 1 infusionsoft application.

That 3 word clause meant we weren’t legally/ethically/morally allowed to distribute the plugin – though we had done so, unaware of the above restriction. Fortunately, Micah contacted us directly and after email communication and talking over the phone, everything was smoothed out.

Words can’t express how much I appreciate his understanding and giving us the opportunity to share what really happened. I am grateful for his “big picture” view in resolving this misunderstanding.

Though there have been some harsh accusations hefted at our company on blogs and forums, I can completely understand the reasoning behind it. I haven’t had the opportunity to ever speak with Bob Keen personally, but I can tell that he is a very passionate entrepreneur – and I admire the loyalty he has towards his partner.

There is no doubt that being “passionate,” “loyal,” “competitive,” and “quick to action,” can make a small business ultra-successful. Moldingsoft possesses such traits.

We bear no hard feelings – and from what Micah tells me, nor does Moldingsoft. Now that this is behind us, there are opportunities being presented immediately to work together to help Infusionsoft users truly fulfill Infusionsoft’s purpose of “liberating and empowering entrepreneurs so they can enjoy doing business, wow their customers, and better serve their families and communities.”

Moving forward, we highly endorse InfusionWP as THE solution for creating Infusionsoft / WordPress membership sites. We’ll be working with Micah over the next few weeks to become expert service providers when it comes to InfusionWP configuration and integration.

I wanted to close by saying thanks to those of you who sent kind words and encouragement over the last few days. We have been very fortunate in building meaningful friendships with some pretty cool entrepreneurs. Please let us know if there is anything we can do to help you out.

Best,

Jarrod Morris

Your National TV Spot Via Google

Resources March 23, 2010 No comments yet

It looks like Google has its foot in the door of yet another form of media advertising…

After my initial research, this kind of advertising may be more cost-effective than many direct mail campaigns and is definitely worth a few minutes of your time to view.

Infusionsoft & Credit Card Processing: Lessons Learned

A valuable lesson about overcoming obstacles related to both buying and selling – you may be hitting these speed bumps right now and not even know it.

When we first started our business, we needed a way to collect payment from customers across the world. We were literally making sales on day 3 of our new venture. We hadn’t even formed a corporation yet. So the quick and obvious solution was PayPal. It seemed easy enough and would work just fine for our needs…at least that’s what we thought initially.

Over time we found that not only was the checkout process cumbersome for our clients, we ourselves didn’t want to go in and create a unique money request for each and every client. I won’t tell you how long we ran our sales like this. I’m turning red just writing about it.

infusionpay

Long story short, we finally got hooked up with a gentleman by the name of Paul Lonsford. I had sold Paul Infusionsoft years ago when I was still with the company. He really hooked us up. Here’s what you really need to know though:

Once we had our merchant account in place, it streamlined the way we processed credit cards. Here we were Infusionsoft Mavens and we weren’t using the shopping cart for what it was really designed for. We were losing out on all sorts of automation with PayPal.

We didn’t realize it, but we had been neglecting our sales efforts because of the difficulty in processing the actual transaction once a deal had been closed.

Here’s the really clincher – when we switched from routing sales through PayPal to our new merchant account, we almost doubled our revenue in the first month! It’s like there was some unknown barrier to our success processing sales the old way. Thank heavens for Merchant Processing 2.0.

If you are running your business with Infusionsoft, using only PayPal and not a merchant account, I’m calling you to repentance. Wink. Wink. You are going to face the exact same challenges we faced. Learn from our experience:

1) When you make it easier for a client to pay you, they are more likely to do so.
2) When you make it easier to close a deal, you are more likely to do so.
3) Storing credit cards on file for payment plans and subscriptions is priceless.
4) Having a cart skin/theme that is branded with your site curbs the shopping cart abandonment you get when throwing people over to PayPal to complete a transaction.

Since the time of our transition we have referred 12-15 clients asking for merchant recommendations over to Paul. We’re pleased to say that each and every one of them have come back with rave reviews of his unmatched pricing and customer service.

We recently partnered up with Paul to provide our clients as well as Infusionsoft Users a unique package to help them get up and running (and doubling sales) in no time. We really have put together the sweetest merchant account deal for internet credit card processing. Absolutely no one can beat this offer.

But don’t take my word for it – see for yourself. Check out: http://infusionpay.com

~ Jarrod Morris

P.S. Did I mention that our rate dropped from 3% with PayPal to 2.09% with InfusionPay?


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b29fdXBsb2Fkcy8zLW1tLWxvZ28ucG5nIjt9PC9saT48L3VsPg==